Website EPS Staffing Service Group Inc.
- 2+ years’ experience in a Client inter-facing, IT Coordinator role; experience working in a ticketing system environment required; Connect Wise experience preferred.
- Must have strong Client service, written and oral communication, and organizational skills with the ability to multi-task under pressure.
- Knowledge of ITIL preferred.
- Excellent active listening skills and the ability to ask relevant questions in order to gather document and communicate Client issues to both technical and non-technical team members in a clear and concise manner.