EPS Staffing Service Group Inc.
*Temprorary work from home set up
*24/7 work environment; must be okay to work in either Night or Day shift
– Maintain and manage solutions for OS patch maintenance and work closely with clients and internal Teams to ensure timely and trouble-free patching process.
– Provide reporting on maintenance process, including exceptions and success rate.
– Review daily reports and resolve escalated issues related to data backups
– Work closely with our Software Development team, reporting bugs and suggesting improvements to our proprietary backup monitoring platform
– Perform complex configuration, change management and testing activities to support maintenance and monitoring processes.
– Ensure the performance and reliability of monitoring and management platforms and work with other information technology professional to resolve performance issues.
– Provide feedback and suggestions on continues improvement for company’s maintenance and monitoring processes and solutions.
– Interface with third-party vendors, technology partners, and internal project stakeholders to generate solution-based roadmaps that will address clients’ requirements.
– Bachelor’s degree in Computer Science, Information Systems or a related degree -or- equivalent work experience.
– 3 to 5 years’ experience in systems administration, backup and site maintenance administration.
– Experience working in MSP environment servicing multiple clients is preferred
– Able to manage multiple priorities and complete projects on time in an agile environment.
– Strong attention to details, critical thinker, self-starter and team player.
– Excellent communication with the ability to ask relevant questions to gather relevant details and communicate effectively with clients and internal project stakeholders.
– Experience with patch deployment and data protection ( backup ) software and processes.
– Experience with backup solutions (Acronis, Asigra/DS, Barracuda, Cloudberry, Datto, Glacier/AWS, Veritas, Unitrends, VEEAM, etc.).
EPS Staffing Service Group Inc. is a trusted HR partner in the Philippines and a part of EPS Group that has been operating recruitment and contract staffing services over decades in SEA.