We are looking for a Middleware Support Engineer, with strong Linux and Windows administration skills. Responsibilities will be focused on, but not limited to the support of SFTP Platform.

Work Setup: Hybrid thrice a week Onsite and Twice a week Remote; Location: Sheridan Business Center, Mandaluyong

Work Schedule: APAC (7PM – 7AM EST), and NA (7AM – 7PM EST)


  • BS/BA degree or equivalent experience.
  • Administrative knowledge of at least 5+ years of Middleware Products like WebSphere, Weblogic, Tomcat, Apache WebServer, IHS WebServer, BizTalk, and IIS WebServer.
  • Support experience of Axway or other SFTP\FTP products.
  • Proficient in developing and debugging scripts (BASH, PowerShell, Python).
  • Practical experience with Tivoli, SCOM, Netcool, Splunk, Grafana Suite, or ScienceLogic.
  • Understanding and experience of working and leading Agile teams. Familiar with CI/CD development, tools such as Jenkins, Jira, Git/BitBucket, etc.
  • Excellent verbal and written communication skills.


  • Support Axway SFTP Application.
  • Implement and configure resources as per approved middleware patterns.
  • Onboard, Maintain, and support enterprise applications deployed on middleware platforms.
  • Keep applications and their environments (WebSphere, BizTalk, Tomcat, Apache/IIS) secure by ensuring all vulnerability patches/fixes are applied before due dates. Responsibility includes identifying opportunities for Patching Automation, Process Streamlining, Inventory Corrections, Coordination with 300+ Applications, and Weekly/Monthly Reporting.
  • Manage patching processes, including golden images.
  • Keep platforms and environments stable and available 24/7 by applying the latest industry trends in monitoring, alerting, and predicting possible issues and concerns. Analyze existing configurations and provide advice on possible improvements and environment enhancements.
  • Provide administration support for IaaS and PaaS services, including backup and recovery, and first-level problem determination.
  • Responsible for coordinating with multiple teams and groups for successful implementation of middleware platforms standards and procedures and all integrations such as Single Sign On, Job Schedulers, Cron jobs, Load Balancers/VIP, Proxy servers, Password Management utilities, etc.
  • Collaborate with Core IT teams; provide guidance utilizing networking, security, monitoring, and services.
  • Oversee application environments and build activities before go live, coordinate and plan go-live activities, and provide middleware production support post-application go-live.
  • Document environments build specifications, including diagrams, and scripts to automate processes.
  • Assist technical teams in identifying appropriate approved middleware patterns to meet technical requirements.
  • Create professional technical documentation.

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Company: Insurance Company
Employment Type: Permanent
Job Location: Mandaluyong City
Salary: Open

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